604-485-0023
4871 Joyce Ave Unit #101, Powell River, BC
Cross Roads Village ~ Behind Quality Foods

Policies at Sheridan Dance Academy


Find Frequently Asked Questions Here:

Polices & Information

Welcome to Sheridan Dance Academy. We are glad you have chosen our studio. We hope your whole family will enjoy your time spent with us.  Whether your dancer spends only a few months with us, or grows up at SDA, we are dedicated to giving him/her a fulfilling and positive experience.  We strive to build your child’s self esteem, discipline and confidence.  We look forward to another exciting and productive dance season.

This information has been compiled to answer many of your questions.  Please keep it for reference, as it will save you the time and confusion down the road. .

FOR YOUR CONVENIENCE

  • In the studio bathroom we have a supply of hair elastics.  Feel free to use these elastics if you ever forget to put your dancer's hair up before you arrive to the studio.  

  • We offer used shoe sales at Sheridan Dance Academy.  This is for families who would like to save money buy purchasing used.  This is also for families who would like to make some money back by selling their gently used shoes.  Used shoe sales are sold through SDA, with a $5 commission charge.  Drop your Shoes off with one of our Front Desk Assistants and we take care of the rest.  

  • Parent waiting room, with windows into both studios.  Our parent waiting room has chairs, tables, and magazines, as well as a kettle and tea.  For siblings we have a toy box with blocks and books.

  • Front Desk Staff!  SDA has someone at our front desk Monday-Thursday form 4-7pm to help with any questions or concerns.  


COMMUNICATION

At SDA we believe that communication is the key to your child’s success.

Important studio information is distributed on a regular basis and can be seen on the lobby bulletin board, emails and our website. Please check for these updates regularly to avoid disappointment. The studio is not responsible for missed information. The bulletin board is available with announcements for you to view and read. Please take the time to scan the Board regularly to keep informed of studio happenings and/or announcements.  A newsletter will be sent to the email address you have provided.  If you find you are NOT receiving a monthly email please check your SPAM/JUNK MAIL.  It is your responsibility to notify SDA if you are not receiving the newsletter. Please read every newsletter. Very important information is located on these newsletters.  We have had several parents miss Class Picture Day and even Year End Performances because of missed newsletters.  Carefully mark your calendars with important dates and please keep your newsletters for further reference, as they will answer many of your questions.
 

ATTENDANCE

Students are expected to attend each and every class on their schedule.  Good attendance is imperative, as absences and tardiness can hold back an entire class. The studio cannot jeopardize its responsibilities to the rest of the class for one student. If a student misses too many lessons they may fall behind the rest of the class and may be asked not to perform in the Year End Performance.  If your child will not be able to attend his or her scheduled class, please contact the studio in advance.   You are the best judge of your child’s health and we trust you will not bring a sick child to the studio. However, if in the opinion of the teaching staff your child is sick, we will call you to come and pick-up your child.  


CLASS PLACEMENT

Evaluation by instructors determines where your child is placed. Placement is made based on years of dance experience, attitude, dedication, and natural ability.  Your child’s teacher has the students’ best interest in mind, and will notify you in the case of a change being suggested. 


CLASSROOM RULES

  • No food or drinks of any kind are permitted in the dance studio.
  • All food and drinks must be kept in the lobby, changeroom, or waiting room including water.
  • Students are not permitted to chew gum in the dance studio.
  • Absolutely no street shoes on the dance floor (street shoes are what you wear into the building).Dance shoes are not to be worn outside for any reason.  Please do not send you dancer from car to studio in her dance shoes.  If staff sees a student enter the building with her dance shoes on, she will be asked to remove her shoes.
  • All students must be in proper dress code while attending class.
  • Short hair must be secured off of the face. Long hair must be in a ponytail, bun, or braid.
  • Please make sure you arrive 5 to 10 minutes early to class.
  • Children should not touch the mirrors or windows.
  • Bathroom breaks are limited.  Please send your dancer BEFORE class begins.


LOBBY/WAITING ROOM RULES & COMMON COURTESY

Students must wait inside the building to be picked up.
No student is permitted to leave the building without an adult.
All students must use the restroom before they enter class.
Please do not interrupt the teacher while the class is in session. If you need to speak to the teacher, please do so before or after the class.  If necessary, you may make an appointment, or feel free to talk with our Front Desk Staff.
Dancers ONLY in studios.   This helps our dancers stay focused.  Please respect your dancer's Instructor by staying in the lobby/waitingroom to watch classes.
No tapping or knocking on the viewing windows.
SDA is not responsible for unsupervised children!!!

Parents are welcome to remain in the waiting room during classes. Although we understand the need to bring siblings to the studio, please supervise them so that classes are not interrupted. In addition, children should not be left unattended in the waiting room area or outside the studio. Children that are being unusually loud will not be welcome to wait in the building.
Please be prompt in picking up your children. Tell your child to remain in the lobby and not outside. We cannot be responsible for children once they leave the building.


DRESS CODE

The dress code is strictly enforced. Students are expected to be dressed correctly for every class to ensure proper instruction. Students who are not dressed appropriately for classes will receive a documented warning. After one warning, students may be asked to sit out from that class.  Please see the class dress code sheet if you are uncertain of the requirements. Absolutely no outdoor/street shoes are permitted in the studio. No exceptions. Dance shoes that have been worn outside are considered streets shoes.  Please do not send your dancer from car to studio in her dance shoes.  For the discipline of dance and safety sake, hair must be up and back, off the Dancers’ face, in a pony-tail, braid, or bun for ALL CLASSES. Absolutely no T-shirts or jeans are permitted.

Please label your dancers shoes ASAP.  This is a must with 100 pairs of Black Jazz Shoes floating around.  All shoes and personal items will be placed in the Lost and Found at the end of each evening. The Lost and Found bins will be emptied during Christmas Break and at Year End.  You would be surprised how many pairs of dance shoes and Gap hoodies go unclaimed! Check the Lost and Found regularly – PLEASE!

All items listed in our Dress Code Requirements are available at the SDA Dance Apparel Shop.  ALL dancers must have the proper attire by the second week of classes.  Any dancers missing their shoes, etc will be asked to watch from the sidelines.  This INCLUDES Hip Hop Newbies.

The reason we are so strict about Dress Code?

Dance is a great way to exercise and have fun.  This is the number one reason we want our kids to dance; but Dance is also a discipline.  

Many families work hard to “follow the rules” when it comes to SDA’s Dress Code.  These families often feel discouraged and frustrated when they’ve made the effort to purchase all of the required apparel that their dancer needs, to then see that a third of the class is dancing in socks or sweatpants.  We hope this helps you to understand our rules AND help us foster a sense of respect and discipline within our dancers – your children.  

Creative Movement – Comfy Clothes.  Black Jazz or Black Ballet Shoes.

Jazz – Bodysuit and Tights of any color.  Black Jazz Shoes.  Tight fighting shorts may be worn.  Please no shirts over the bodysuit.

Tap - Bodysuit and Tights of any color.  Black Tap Shoes.  Tight fighting shorts may be worn.  Please no shirts over the bodysuit.

Ballet – Any Color Bodysuit.  Any Color Tights.  Pink Ballet Shoes.  Please no skirts, shorts, tank tops or other clothes.

Stretch & Strength – Comfy Clothes – nothing too baggy – we still need to see the dancers positioning.

Musical Theatre – Comfy Clothes.  Black Jazz Shoes.

Hip Hop – Comfy Clothes.  Hip Hop/Jazz Sneakers.  

AcroDance - Bodysuit and either bare legs or footless/stirrup tights - bare feet please.

All classes require hair to be up and out of dancers face.  

Absolutely no T-shirts or jeans are permitted.


PERFORMANCE

Costumes are only handed out when accounts have been paid in full.  All studio fees must be paid in full or your child will not be permitted to participate in the recital. Please do not wash or wear costumes outside of necessary performances, they are irreplaceable.

Ticket sales go towards the Auditorium rental, Lighting and Sound Technicians, and payment to our teachers for their time (dress rehearsals, performance nights, etc).

Tickets go on sale in May. Tickets can be pre-purchased or bought at the door.  A mandatory dress rehearsal will be held. All students must rehearse all of their numbers at the dress rehearsal or they will not be permitted to perform in the recital. Students must bring and wear their entire costume including tights, make-up, and shoes.

Dancers who do not take part in the Year End Performance forfeit their costumes.  All costumes are that are NOT WORN in the Performance belong to SDA and will be used for future performances.


MOM & BABE DANCE CLASSES

SDA offers a Pre Creative Movement Class, also known as Mom and Babe.  This is the ONLY class has an open door policy to parents.  This class is offered for dancers that might still need Mommy or Daddy to stay close during class.  We ask that if you are helping your dancer in Pre Creative Movement, that you move around with your dancer and participate.  

When parents sit on the side lines it gives a mixed message to the dancers.  When parents are dancing with their children it sends a strong message to the children that they are here to DANCE!  

Please respect your child’s teacher by supporting them, in encouraging movement and expression through dance.


PERFORMANCE PROGRAM

SDA is embarking on it’s fifth year of Competitive Dance.  Dancers are invited to the Performance Dance Program each Spring (for the following Dance Season).  Dancers are invited to the Program based on talent, discipline, listening skills, the ability to follow instructions and make corrections, memory, attitude, effort, and hard work.  All dancers develop differently, therefore every year we reevaluate each individual student.  Please respect our judgment.  

If you are new to SDA and would like us to consider your dancer for our Competitive Program please contact us via email.


DANCE CONVENTIONS

At SDA it is important to us to broaden our horizons.  This goes for our students AND our teachers!  Each fall dancers aged 8 and up are invited to attend a Dance Convention in Vancouver.  This gives our students the chance to see other dancers, and how they work to achieve their dancing goals, as well as try out taking class with another teacher – who of course will have a different style than their regular dance teacher.  It’s a win win for all of us – and we have yet to find a dancer who HASN’T had a great time at Convention.  Convention tuition is between $100 - $300, depending on the dancer’s age, for a weekend full of classes.  There are many options to share rooms with other SDA dancers and parents to cut down on hotel costs.  Details and registration information will be sent out early in the season.  

NEW YORK-BOUND DANCERS

In 2011 SDA brought 17 dancers (grades 10-12) to New York City for one week.
In 2014 SDA brought 6 dancers (grades 9-12) to New York City for one week.
In 2018 SDA will bring another group of dancers to New York City for one week.

While in New York, SDA dancers watch Broadway Shows, take classes at Broadway Dance Center, see the sights, and of course, shop.  All dancers that fall in the appropriate age range are invited.  Whether they are brand new to SDA, or seasoned dancers.  Whether they take five classes a week with us, or just one.  Everyone is invited, and everyone has this to look forward to!  Fundraising begins 18 months before the trip, and invitation letters will be sent out Fall 2016.  

ONLINE REGISTRATION & PAYMENT POLICIES

Those who register online have two payment options:
1. Payment in full by credit card, on our website, or in studio.  

2. Payment in studio (by clicking "enroll as unpaid")  offers the following options:

a)      full cash payment for Session 1, Session 2, or the full season

b)      full cheque payment for Session 1, Session 2, or the full season

c)      post dated cheques dated for the first of the month.  Last cheque must be dated no later than May 1

d)     full credit card payment for Session 1, Session 2, or the full season

e)      automatic withdraw from your credit card on the first of the month.                             

Dancers are not considered REGISTERED UNTIL PAYMENT HAS BEEN RECEIVED. 

Families with outstanding bills will NOT receive their dancer’s Year End Performance costume until payment has been made in full.
Receipts for dance fees will be issued at the end/beginning of the calendar year.  We do this in hopes of our Dance Families not losing their receipts, and needing them resent.  Time spent or resending receipts means more administrative time.  More administrative times means higher dance fees.

REFUNDS & SCHEDULING

The studio reserves the right to cancel, add, combine and/or reschedule classes at any time due to enrollment. Refunds, if necessary, will only be issued for those classes that have had a schedule change. SDA reserves the right to cancel classes due to insufficient enrolment.  If this should happen, we will do our best to find an alternative class for your dancer.  If a dancer chooses to withdraw from class no refunds are given for any registration fees, costume fees, choreography fees, merchandise purchases and performance tickets.  Upon withdrawing from class dancers “loose” their costume.  This means they will not receive a costume if not performing the Year End Performance.  In the occurrence of prolonged illness SDA will give a credit for remaining classes, after receiving a note from the dancer’s doctor.   Staff is hired for the year according to minimum class sizes as established in September. For this reason, fees are NON-REFUNDABLE except for medical reasons.


DISRUPTIVE BEHAVIOR/DISCARD POLICY

We will make every effort to work with the parents of children having difficulties in child care. We are here to serve and protect all of our children, although; children displaying chronic disruptive behavior which has been determined to be upsetting to the physical or emotional well being of any other child, or teacher, may require the following actions:

Consultation
The director may require the parent(s) of any child who attends the studio to meet for a conference. Goals will be established and the parent will be involved in creating approaches towards solving the problem.

Suspension
When the previous attempts have been followed and no progress has been made towards solving the problem, the child may be suspended from the studio indefinitely. The studio may immediately suspend a child at anytime he/she exhibits a behavior, which is harmful to him/herself or others. A parent may be called at anytime the child exhibits uncontrollable behavior that cannot be modified by the instructor. That parent may be asked to take the child home immediately.

Drinking, smoking, and drug use are cause for expulsion.

The studio reserves the right to cancel the enrollment of a child for the following reasons:
Non-payment or excessive late payment of fees.
Not observing the rules of the studio.
Child has special needs which we cannot adequately meet with our current staffing.
Physical and/or verbal abuse of staff or children, by a parent or child.


RELEASE OF LIABILITY

By enrolling my dancer at SDA I certify that my child is in good physical condition and is able to participate fully in this program. I understand the inherent risk involved in the physical activity of dancing and acrobatics and I release Sheridan Dance Academy and its teachers, assistants, volunteers, directors, managers and owners from any and all liability actions or lawsuits arising from any activity or travel relating to the program. I am in agreement to the posting of any photos/videos taken in association with the studio, listing of names, etc. on our web site or any other written and/or public material printed for advertising purposes. I have read the above policies.  I am aware and agree to the policies of the studio.
 




Sheridan Dance Academy's Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter or enter information on our site.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails regarding your order or other products and services.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. that make your site experience more efficient and may not function properly.

However, you will still be able to place orders .


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
• By calling us
• By logging in to your account

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.


Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

http://www.sheridandanceacademy.ca/
101-4871 Joyce Ave
Powell River, BC V8A5P4
Canada
info@sheridandanceacademy.ca
604.485.0023